End-to-end
technical services
for live productions
As broadcast specialists, we make complex live production and camera setups work — reliably.
What we do
From planning and system integration to on-site operation and custom software.
Video TD / live production engineering
- Video TD services for live broadcasts and events
- Engineering planning, show setup, and live troubleshooting
- Available for on-site work
Consulting, planning, and technical support
- Technical consulting for productions, venues, and organizers
- Pre-production planning, documentation, and risk reduction
- On-site support during setup and show operation
System design and integration
- End-to-end workflow design from concept to deployment
- System planning and integration for event and studio environments
- Signal flow design, redundancy concepts, and implementation support
Automation and control software for broadcast workflows
- Automation of repetitive technical steps
- Device control and synchronization across multiple systems
- End-to-end setup to reduce manual interventions
smart-reset
Purpose-built tool for professional broadcast and live productions.
Browser-based PTZ camera control and live NDI monitoring for broadcast engineers. Discover cameras on your network, run full reset sequences, and analyse the signal in real time — all from a single web interface.
Camera network discovery
Scans the LAN and identifies compatible Panasonic and BirdDog PTZ cameras automatically — no manual IP entry needed.
Full reset sequence
Resets all color and black values to factory defaults in one click, ready for white balance and black balance calibration.
Live NDI monitoring
Streams a real-time NDI feed directly in the browser with practical waveform (RGB Parade, Luma) and vectorscope analysis in BT.709.
Advanced camera controls
Toggle Auto Focus, Auto Iris, Gamma, Linear Matrix, and adjust exposure and color temperature — all without opening the camera's own web GUI.
Operation logging
Real-time log panel for every camera command and system event, with optional file logging for post-show diagnostics.
smart-matching
In DevelopmentAll-in-one automated colour matching for Broadcast and PTZ cameras in live environments. Not yet available — currently in active development.
● In development — not yet available
Measures live input feed from the camera against a physical test chart, computes the per-patch RGB delta, and drives the camera's own parameters directly via its manufacturer API — iteratively, until every patch converges within tolerance. No LUTs. No post-processing. No manual knob turns. The camera itself ends up matched.
smart-matching is in active development and we are looking for investors to accelerate the roadmap. If you are interested, get in touch.
Reference chart measurement
Samples 29 colour and luminance patches from a live camera feed using the DSC Labs CDM 12+4R v15.2 A3 chart. Fixed bounding boxes, average RGB per patch region, scales to any frame resolution. The operator frames the chart — the system does the rest.
Direct camera API access
No intermediate layer, no colour grade. Each camera is controlled via its own native manufacturer protocol. Pedestal, gamma, white balance gains, and colour matrix parameters are written directly to the camera's own hardware registers.
Automated correction loop
Grab live feed → measure patches → compute delta → send corrected value to camera → re-measure. Repeats until all active parameters converge within threshold or the maximum iteration count is reached. No manual intervention after start.
Physics-correct correction order
Luminance before colour: black point → midtone curve → R/B channel balance → flare → chroma level → hue matrix → 6-axis linear matrix → 12-axis colour correction. Each stage is converged before the next begins.
Multi-camera matching
All cameras are independently calibrated to chart spec first, then a fine-tuning pass closes the inter-camera residual via their respective APIs. Cross-brand pairs are supported — if hardware limits prevent a perfect match, the minimum achievable residual is reported.
X-Touch PTZ Control
Open SourceLive MIDI control of Panasonic PTZ cameras via Behringer X-Touch Extender, synced with a browser-based web UI.
Controls iris, gain, pedestal, and ND filter on Panasonic AW-series PTZ cameras through a Behringer X-Touch Extender MIDI surface. Motorized faders and per-channel encoders stay in sync with a WebSocket-based web interface — physical and digital controls, one source of truth. The X-Touch Extender hardware is optional; the web UI runs standalone.
Live iris control
Motorized faders stay synchronized across physical and web interfaces for real-time iris adjustment.
Per-channel encoders
Cycle through Gain, Pedestal, ND filter, and Camera Info per channel from a single encoder.
Solo/Mute camera toggles
Trigger camera-specific functions like Auto Focus, Knee, and DRS directly from the surface.
Bitfocus Companion integration
SELECT buttons integrate with Companion for scene and macro triggering.
Camera liveness watchdog
Pings every connected camera once a second and flags dropouts immediately.
Standalone web UI
Runs fully in the browser for operation without the X-Touch Extender hardware.
medien-support
medien-support was founded in 2007 as a full-service provider for TV and event productions. From the beginning, we combined operational production expertise with a strong engineering mindset. We design and deliver complete workflows from planning and system integration to on-site operation and technical support.
Our focus is not only on providing the right technology or planning, but on making complex setups reliable and efficient through custom software. We develop tailored solutions for automation, control, and synchronization across multiple hardware environments, helping production teams reduce manual steps, minimize errors, and achieve consistent results under live conditions.
How we work
- Listen first. Define constraints, risks, and success criteria.
- Design workflows that operators can run under time pressure.
- Document everything needed for stable handover and repeatability.
- Support setup and show operation with fast fault isolation.
Principles
- Prefer simple over clever.
- Build for failure modes.
- Reduce manual steps.
Meet the team
Operational experience plus engineering execution.
Andreas Jaenisch — CEO
Andreas brings over 30 years of professional experience in broadcast and event production. Alongside his creative work as a cameraman and vision mixer, he developed a strong focus on the technology behind the scenes as a video technician. He built a successful freelance career starting in Munich, working for national and international production companies. He has contributed to over 800 live productions for clients such as Audi, BMW, Deutsche Bank, HP, SAP and many others. In 1999, he moved to Berlin, where he developed the first LED billboard video playout software for NMB Street TV AG. In 2002, he joined best-media-connection GmbH as a Video TD and production manager. In 2007, he founded medien-support, where he continues to develop solutions for the broadcast and event industry.
LinkedIn ↗
Adil Sunil — CTO
Adil is CTO at medien-support, where he develops and manages modern digital solutions across web, cloud, and software systems. As a videographer and photographer with hands-on production experience, he understands the technical challenges of live environments from both sides of the camera. With over ten years of experience in full-stack development and project management, he has led complex software and digital transformation projects in international environments, helping organizations streamline processes, scale platforms, and implement reliable technology solutions. At medien-support, he is responsible for shaping the technical direction of both client projects and product development, including smart-matching — the company's automated camera matching software for live broadcast.
LinkedIn ↗Get in touch
For inquiries, planning support, and on-site engineering.
Send a brief description of
your setup, timeline, and scope.
Phone
Address
medien-support
Andreas Jaenisch
Simplonstr. 65
D-10245 Berlin
Germany